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TERMS AND CONDITIONS

TERMS
• Net 30 on approved credit.
• Late payments subject to 1.5% per month finance charge.
• Minimum purchase – $25.00 for Dealers. 50 pieces for Distributors. Minimum purchase quantity applies to product only. Purchase of accessories not counted towards minimum quantity.

FREIGHT
• F.O.B. Vista, California.
• Surface freight prepaid on orders of $500.00 or more for Dealers and $2,500 for Distributors within the United States.
• Most items shippable via UPS/RPS.

PRICING
• Subject to change without notice.
NOTE ON SUGGESTED RETAIL PRICING: Every retailer has the right to set his own selling prices. Xantech’s Suggested Retail Prices are merely a guideline. They reflect a healthy profit structure for the retailer in Xantech’s opinion. Some market places may wish to adjust list prices higher or lower.

RETURNS
For all product returns refer to the Xantech Return Policy.

REPAIRS:
TECHNICAL SUPPORT PRE-AUTHORIZATION
Certain products require a Pre-Authorization from our Technical Support Department prior to a Return Authorization (RA) being issued. Please call our Technical Support Department at 800 843-5465 Extension 301 if you have a problem with any of the following products: Any MRC Controller or Keypad, SmartPad LCD (any model), ZPR68 (any version), 49090, 78090, any PA series amplifier, PM110, LM110, WPK (any version), DD4, Gate KeepIR (any version), RT8, RT16, RAT1, URC2 (any version), MAC1, IRS232, IRS232A, RS232IR, RS2321X8, Xtralink-IP 172 series, 590-10, 710-00, 730-00, XDT, PMX/LMX , and BXAUDIO. Technical Support will transfer your call to the Sales Department to complete the ATR process.


LIMITED WARRANTY
Xantech warrants its products to be free of defects in materials or workmanship. This warranty extends for one year from the date of purchase by the consumer. Any products returned freight prepaid to Xantech and found to be defective by Xantech within the warranty period will be repaired or replaced, at Xantech's option, at no charge. Xantech will not be responsible for the actual cost of installation or removal of the product, nor for any incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may have additional rights which vary from state to state.
All terms & conditions subject to change without notice.


 
     
   
   
           
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